My polycades controllers stopped working on one of my arcades. I pressed the exit button for 10 seconds and it tells me "controller calibration required" but the unit is unresponsive. It says press and release the green button 3 times but nothing happens. Can someone help? Ive already unplugged the usb and pluggged it back in.
The right stick is working but the left stick is not. Any help?
Hi @joe45hir sorry for the late reply,
can you try the steps described here please: https://polycade.com/pages/helphq-2#/collection/2975/article/11926
Did those steps still no luck
In this case, i recommend a fresh installation of the AGS,
can you follow this procedures please:
1 - Uninstall Polycade AGS
2 - Remove the following folder %APPDATA%\Polycade AGS
3 - delete all folders in %APPDATA%\Polycade\ EXCEPT games
4 - Download the AGS https://polyface-dist.s3.us-east-2.amazonaws.com/win/Polycade_AGS_Setup.exe
5 - install