Hey there I just received 2 of the 8BitDo polycade game pads and I cannot get them to respond to my games. Everything hooked up easily and the controllers work on the ags Home Screen perfectly, but once I load a game they become unresponsive. I get it for mame games I can switch control bindings with the tab section, but the main reason I purchased these were to play with older console games. For example I load up super Mario bros for nes and the game loads up and I get no response from the game pads… the polycade sticks work perfectly fine but not these. I’ve already been through retroarch and looked at the bindings and they are all correct as far as the game pads goes, just don’t respond when playing. Any help would be greatly appreciated

Hi Gilm, the most likely issue here is that your 8BitDo controllers are assigned to user 3 and 4, rather than 1 and 2. Windows doesn't have a quick and easy fix for this but what you can do is turn your machine off, unplug your Polycade gamepad (https://polycade.com/pages/helphq-2#/collection/2975/article/13006 - a quick walkthrough of how to do that) then turn the machine back on and connect your 8BitDo controller(s). That should assign the 8BitDo controller to user 1 and 2 which will allow them to work with older console games. Let us know if that fixes your issue!

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