Hey Chuck - I saw you emailed us but I'm going to add our conversation to the Forum since others may experience a similar issue.
From the support email conversation we have going, I'm seeing that you're trying to start up your AGS with around 3,000 games. The first time you boot up with all those games, it can take a long time, as we're pulling down a handful of assets for each game and we use a custom tool to scrape all this metadata. However, once it pulls in all the data, you shouldn't see a delay in launching moving forward.
We are having a few issues with the "scraper" software that pulls the game images down, so it might be getting stuck. You might also own some games with large trailers.
This is the primary thing engineering is working on right now, so hopefully it's working smoothly soon. In the meantime, might be a good idea to pull most of the games you're not playing out of your folders for now until we get some of these issues sorted.
